About Psychology Melbourne

Founded in 2007 by Director and Principal Psychologist, Jill Wright, MAPS, AAFT, AICD Psychology Melbourne has grown from a small city practice into a well-established national organisation. For nearly two decades, we have provided trusted psychological services to thousands of individuals, families, and organisations across Australia.

Today, our team of 30+ experienced psychologists works with clients in Melbourne’s CBD and online nationwide. We offer individual, couple, and family counselling, psychological testing, short courses, workshops, and tailored Employee Assistance Programs. Our long track record reflects our commitment to professional excellence, continuity of care, and the highest ethical standards, with all psychologists registered under AHPRA.

Our reputation is built on both clinical expertise and professional leadership. Jill Wright has twice been elected twice as General Director to the Board of Australian Psychological Society, and for more than a decade supervised the APS Melbourne Branch Study Group Network, supporting professional development across the sector.

At Psychology Melbourne, we pride ourselves on our stability, credibility, and professionalism. Whether you are seeking support for personal or workplace challenges, you can rely on us for quality, continuity, and care that has stood the test of time.

Confidentiality at Psychology Melbourne

As part of providing counselling at Psychology Melbourne your psychologist will need to collect and record personal information from you that is relevant to your current situation. This information is gathered as part of your assessment, diagnosis and treatment and is kept highly confidential. The information is retained in order to document what happens during sessions, and enables our psychologists to provide a relevant and informed clinical service.

You may access the material recorded in your file upon request, subject to the exceptions in National Privacy Principle 6.

All personal information gathered by our psychologists will remain confidential and secure except when:

• It is subpoenaed by a court, or
• Failure to disclose information would place you or another person at risk, or
• Your prior approval has been obtained to:
  • Provide a written report to another professional agency e.g. a General Practitioner or a lawyer, or
  • Discuss the material with another person, e.g., a parent or employer.

How Psychology Melbourne will work for you

At Psychology Melbourne, we aim to support clients in making progress in their therapy and working toward their personal goals.

Research indicates that the therapeutic relationship plays an important role in the success of counselling. Therapy is an intimate experience, and studies suggest that early difficulties in the process may impact client engagement. When these challenges are identified and addressed early, outcomes often improv.

 Our psychologists are encouraged to reflect on the therapeutic relationship and address concerns early in the process. We offer internal professional development in this area as part of our commitment to high standards of care.

At Psychology Melbourne, we don't simply assign clients to the first available psychologist. Instead we offer initial matching session to increase the likelihood of a good fit and strong therapeutic relationship.

We follow this up by regularly tracking satisfaction, moving quickly to resolve any problems. Clients regularly report high levels of satisfaction with our service, which reflects the importance we place on ongoing feedback and responsiveness.

For further information or to make an appointment, email us or phone our friendly reception team on 1300 161 639.